To receive your room access code, we need a photo of your passport, adhering to the following rules:
1. The photo must be fully legible.
2. Please do not obscure or retouch any information.
3. The page with your photo must be uploaded in full.
4. The page with your registration must clearly show the passport series and number.
5. Documents must be uploaded for all guests.
Address: Moscow, Bolotnikovskaya Street, 5
Directions: Video guide available upon request
Login: vnorke
Password: 2020bol5
Location: 2nd floor
Behind the glass door marked «RECEPTION»
Second door on the left labeled «Luggage Room» (in Russian: «Багажная»)
Access code: 3214#
Service is included in your reservation
Available 12 hours before check-in and after check-out
Free open-air parking in the courtyard
Spaces available on first-come basis
Parking spots cannot be guaranteed
We offer early check-in under the following conditions:
1. For a 100% guarantee, we recommend booking an additional night.
2. If a room becomes available earlier due to a guest’s departure, you can check in for 50% of the daily rate. Room availability can only be confirmed on the day of check-in by contacting the administrator.
We offer late check-out under the following conditions:
1. For a 100% guarantee, we recommend booking an additional night.
2. If the room is not booked on the day of departure, you can extend your stay until 18:00 for 50% of the daily rate. Availability can only be confirmed on the day of departure by contacting the administrator.
We provide the necessary closing documents as scans, via EDI, or by Russian Post. To request them, please message us on WhatsApp with the following details:
1. Which room category to specify: yours or «Standard Single Room»?
2. Include breakfast (if applicable) in the total cost or as a separate line?
3. Include early check-in and late check-out (if applicable) in the total cost or as separate lines?
4. List of required documents (default: UPD and certificate).
5. Delivery method: email/SBIS/Russian Post.
6. Delivery address if sending by Russian Post.
Partnership with VkusVill healthy food store
Breakfast cost: 900 RUB
Healthy meal options available
1. Wake up Alice.
2. Go to ya.cc/hotel-login.
3. Log in with your Yandex ID so Alice can personalize your experience and activate a Yandex Plus trial.
4. Ask Alice for the activation code: «Alice, what’s the activation code?»
5. Enter the code on the activation page.
No washing machines available in rooms
Self-service laundry located in the same building (different entrance)
Operating hours: Daily 10:00-21:00
Payment made directly at the facility
For pricing information call: +7‒800‒550‒11‒49
The ironing board and iron are located on the 3rd and 4th floors in the hallway, as well as in the hotel’s luggage room. Please inform the staff in the chat when you have used the ironing facilities and for how long. This will help the administration better understand the situation and inform other guests about the availability of the equipment. Thank you for your understanding!
Available upon request:
Baby cribs
Potty chairs
High chairs
Daily: Towel changes and cleaning
Every 3 days: Bed linen change
Long-term stays (5+ days): Special cleaning schedule
Link to rules: https://en.norke.ru/rules/
You can find the price list for property damage at the following link https://vnorke.bitrix24.ru/~yBVI6
HACK THE CHEST / TIME FOR PRIZES
Find 5 hidden numbers in our 3D hotel tours and receive a gift🎁
Play and win our competition!
