To receive your room access code, we need a photo of your passport, adhering to the following rules:
1. The photo must be fully legible.
2. Please do not obscure or retouch any information.
3. The page with your photo must be uploaded in full.
4. The page with your registration must clearly show the passport series and number.
5. Documents must be uploaded for all guests.
Address: Sretenka St. 36, Moscow
Walking map available
Login: HOTEL_SRETENKA
Password: 87654321
Location: 4th floor, Storage Room 11
Access Code: 1234#
Included in your stay
Available 12hrs pre-check-in & post-check-out
Parking is not provided for guests at this hotel.
We offer early check-in under the following conditions:
1. For a 100% guarantee, we recommend booking an additional night.
2. If a room becomes available earlier due to a guest’s departure, you can check in for 50% of the daily rate. Room availability can only be confirmed on the day of check-in by contacting the administrator.
We offer late check-out under the following conditions:
1. For a 100% guarantee, we recommend booking an additional night.
2. If the room is not booked on the day of departure, you can extend your stay until 18:00 for 50% of the daily rate. Availability can only be confirmed on the day of departure by contacting the administrator.
We provide the necessary closing documents as scans, via EDI, or by Russian Post. To request them, please message us on WhatsApp with the following details:
1. Which room category to specify: yours or «Standard Single Room»?
2. Include breakfast (if applicable) in the total cost or as a separate line?
3. Include early check-in and late check-out (if applicable) in the total cost or as separate lines?
4. List of required documents (default: UPD and certificate).
5. Delivery method: email/SBIS/Russian Post.
6. Delivery address if sending by Russian Post.
You can get your report documents at any time of the day at the Norka Zaryadye Hotel, which is located at 8 Podkolokolny Lane, Building 6, Ground Floor. To enter the hotel, you need to use the intercom with the code 2020#. The door leading to the ground floor can be found at the end of the corridor on the first floor. The code to open it is 1111#. Please check the availability of your report documents in advance‼
We cooperate with the online store of healthy food products VkusVill. The cost of a breakfast is 900rub.
1. Wake up Alice.
2. Go to ya.cc/hotel-login.
3. Log in with your Yandex ID so Alice can personalize your experience and activate a Yandex Plus trial.
4. Ask Alice for the activation code: «Alice, what’s the activation code?»
5. Enter the code on the activation page.
Location: Attic Floor
Washing Machine: Storage 6 (Code 1111#)
Dryer: Storage 7
Detergent provided (request from staff 10:00-18:00 if missing)
Self-service included
Available on each floor
Notify staff when using
Baby cribs upon request
Daily: Towels & cleaning
3 days: Linen change
5 days: Long-stay cleaning
Link to rules: https://en.norke.ru/rules/
Link to charges: https://vnorke.bitrix24.ru/~siG6O
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